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Spam information & FAQ's

What is spam?
Why is it bad?
Does CrafTech block spam?
Does CrafTech provide additional ways to block spam?
How can I turn my spam filters on?
What happens once the spam filters are activated?
What do the spam filter options mean?
How do I  Identify the Correct Sender of spam?
 


What is spam?

The Internet term "spam" does not refer to the famous canned meat product, but rather the posting of the same message to a large number of newsgroups or, more familiarly, the sending of an unsolicited email message to many different, unsuspecting email addresses. The definition of spam has evolved to include all unsolicited email. 

In its worst form, spam is sent automatically by software, called email "bombers," to hundreds or possibly many thousands of email addresses, filling those inboxes with junk messages. The people that send the spam are willing to annoy thousands of people in hopes that they will find a couple of people who will buy their product. 
 

Why is it bad?

Spam is mostly just annoying. Users log on to check their email or read their favorite newsgroup only to have to wade through all the unwanted messages. However, spam can have more serious effects. Spam can quickly "clog" email systems, since spammers send emails to large amounts of email addresses and these messages have to be stored somewhere. This could mean that you could find it difficult or impossible to retrieve your email for a certain amount of time. 
 

Does CrafTech block spam?

By default, yes there is a minimum blocking that occurs and is as follows:
1.  Email addresses & ips that have been previously submitted to CrafTech & identified as spammers are automatically removed.  Part of this list is compiled from submissions by CrafTech members.  THIS DOES NOT BLOCK NEW SPAM ADDRESSES.  Most spam addresses are only used once so this provides little protection.
2. Viruses that have been previously submitted and identified as viruses are automatically removed.  Part of this list is compiled from submissions by CrafTech members. 
3.  Email addresses that have been previously submitted as NON-SPAM emails are automatically allowed through.  A list also compiled by CrafTech.
 


Does CrafTech provide additional ways to block spam?

Yes, we provide spam filters for each individual email account that the member can control.  We recommend this for all users.
 


How can I turn my spam filters on?

1. Go to http://webmail.craftech.com and login with your email username and password.
2. Go to the OPTIONS menu (click on the options icon)
3. Click on the "spam preferences" link.
4. You will see a list of options with checkboxes next to them. Check all options that you would like to apply to your spam filters.  They are outlined below. 

You must check Enable Spam Blocking in order for any of the other options to work.  Learn about the spam filter options
 


What happens once the spam filters are activated?

Once the spam filters are activated, the spam that is being blocked will be sent to your Inbox.Spam.new.  You should check your Inbox.Spam.new to ensure that no good emails are accidentally getting put in as spam emails.  If you find mail from a valid email address getting sent to your spam box then enter those addresses in the "Specifically Allow These Addresses" box. 

 
 




  


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