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Spam
 
Every member should check webmail at least once a week regardless of whether or not they use it as their primary way to check email.

Inbox.Spam.new - Contains messages that our filters have classified as spam.  We filter on words and content so it is possible that a non-spam email could end up in the Inbox.Spam.new box.  Please check this box occasionally.  At the end of the month the messages get moved from the Inbox.Spam.new box to the Inbox.Spam.old box.
 
Inbox.Spam.old -  Contains messages that have been left in the Inbox.Spam.new box for over a month.  They will stay in the Inbox.Spam.old box for another month and then are overwritten by the next month's Inbox.Spam.new.

We are blocking based on many different criterias, including black list servers of known spammers, our own black list of email and IP addresses, attachments, known viruses, and on message body content.

When spam comes into the mail server:
1. If it matches from one of the black lists, we bounce it back, and delete it from the system, so you never see it.
 
2. If it's any other type, like blocked from message body content or unsure of being SPAM or good, we keep it and put it in a special mailbox for you to look at and decide if you would like to keep it or delete it. But it does not show up as regular email. It's a good idea to check this mailbox in case you have some email that got blocked, but you would like to get. Or delete it if you don't need it.
 
To retrieve this email you need to go to http://webmail.craftech.com, login with your email user name and password and you will see in addition to your regular INBOX, a INBOX.Spam.new, and an INBOX.Spam.old.

If you don't delete your SPAM, we keep it for 30 days. At the end of each month, your INBOX.spam.new is moved to your INBOX.spam.old overwriting the previous INBOX.spam.old box.